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CapTel is short for Captioned Telephone. CapTel users make calls just as if they were dialing a traditional phone. CapTel uses voice recognition technology to display captions of the conversation on the telephone screen, allowing users to hear and read everything the person on the other line says!

24-hour-a-day service is offered at no cost to callers. Users are responsible for their long distance charges.

Spanish Captioning is available for Spanish-to-Spanish calls. Spanish hours are 7 am to 11 pm Central Time, every day.

Hearing callers wishing to reach a CapTel user:
Dial 877-243-2823 (866-217-3362 - Spanish-to-Spanish). Click here for step-by-step instructions

Please note: 7-1-1 will work for any CapTel call.

For more information about Alabama CapTel Service, please contact:
Teresa Burns, Customer Relations Manager
460 Briarwood Drive, Suite 460
Jackson, Mississippi 39206 (email)
601-936-5012 (voice)
601-206-0206 (videophone)
601-709-4624 (TTY)
601-709-4625 (fax)

For addtional information:

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