We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.
Headshot of Teresa Burns
Associate Accessibility Relationship Manager
232 Market Street
Flowood, MS 39232
601-936-5012 (Voice Mail)
Headshot of Taylor Steele
Alabama Relay Outreach Specialist
A man typing on a TTY.
A man talking on a smartphone.
A smiling woman listening on a handset and reading captions on a VCO phone.
A DeafBlind man reading braille on a TeleBraille device.
A man wearing a headset to listen to the other party and typing on a VCO phone.
A man holding a phone to his ear and talking.
A smiling man listening and reading on a CapTel phone.
Captioning service is available:
English: 24 hours a day, 7 days a week
Spanish: 8 am – 12 am, 7 days a week
– Online Chat
– Press the blue button labeled “Cust Serv” on the CapTel phone or call:
– English: 888-269-7477
7 days, 24 hours
– Spanish: 866-670-9134
Monday-Friday, 9:00 am – 6:30 pm
– Email: firstname.lastname@example.org
An open laptop showing the TRS Customer Profile webpage.
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
Sprint IP Relay Customer Service:
Drawing of a telephone handset next to a globe.
711 or any Alabama Relay toll-free relay number.
For a standard phone user outside
the US to call a Relay user:
English and Spanish: 605-224-1837
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.